Auxx.ai

Auxx.ai is an open-source, AI-powered customer support platform that uses an AI Copilot (Kopilot), text classifiers, and context-aware reply drafting to automate ticket triage, intelligent routing, and responses across email, chat, SMS and Shopify; its no-code workflow builder and integrations (Gmail, Outlook, Shopify, 20+ others) let teams plug in preferred AI models (OpenAI/Anthropic or self-hosted) to run 24/7 automated support, reduce repetitive work, consolidate omnichannel conversations, and self-host or customize to avoid vendor lock-in.