Supermoon

Supermoon
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Description:

Supermoon is an e-commerce and customer service communication management software designed to consolidate customer support functions into one platform. It offers a shared inbox for team collaboration, AI-powered smart replies for efficient response management, sentiment detection to prioritize messages, and summary features to enhance the visibility of customer inquiries. Retailers using Shopify, for example, can integrate customer information directly into Supermoon, streamlining their support process. Businesses might want to use Supermoon to improve response times, maintain a consistent communication tone, and effectively manage customer service interactions, leading to a more organized and customer-friendly service experience.

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A tool to consolidate e-commerce customer support into one platform for communication management.
Note: This is a Google Colab, meaning that it's not actually a software as a service. Instead it's a series of pre-created codes that you can run without needing to understand how to code.
Note: This is a GitHub repository, meaning that it is code that someone created and made publicly available for anyone to use. These tools could require some knowledge of coding.
Pricing Model:
Paid
Price Unknown / Product Not Launched Yet
Free Trial Available
This tool offers a free trial!
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👍Matt's Pick - This tool was selected as one of Matt's Picks!
Note: Matt's picks are tools that Matt Wolfe has personally reviewed in depth and found it to be either best in class or groundbreaking. This does not mean that there aren't better tools available or that the alternatives are worse. It means that either Matt hasn't reviewed the other tools yet or that this was his favorite among similar tools.
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