Thematic
Description:
Thematic is an AI-powered text feedback analytics platform that uses NLP, LLMs and human-in-the-loop validation to automatically extract themes, sentiment and impact from surveys, reviews, chat and contact‑center data, turning noisy unstructured feedback into traceable, quantifiable and actionable insights and automated workflows so product, CX and insights teams can prioritize fixes, save analyst time and drive measurable ROI.
A tool that analyzes unstructured text feedback with to extract themes, sentiment, and insights.
Note: This is a Google Colab, meaning that it's not actually a software as a service. Instead it's a series of pre-created codes that you can run without needing to understand how to code.
Note: This is a GitHub repository, meaning that it is code that someone created and made publicly available for anyone to use. These tools could require some knowledge of coding.
Pricing Model:
Paid
Price Unknown / Product Not Launched Yet
This tool offers a free trial!
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Matt's Pick - This tool was selected as one of Matt's Picks!
Note: Matt's picks are tools that Matt Wolfe has personally reviewed in depth and found it to be either best in class or groundbreaking. This does not mean that there aren't better tools available or that the alternatives are worse. It means that either Matt hasn't reviewed the other tools yet or that this was his favorite among similar tools.
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Thematic
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A tool that analyzes unstructured text feedback with to extract themes, sentiment, and insights.
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