TicketMine.ai

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Description:

TicketMine.ai is a specialized AI platform that automatically extracts Configuration Item (CI) data from incident tickets to enhance and maintain Configuration Management Database (CMDB) accuracy. The tool uses artificial intelligence to parse unstructured text within IT service tickets, identifying critical CI information and relationships that would otherwise require manual entry. By continuously mining ticket content for valuable configuration data, the AI helps IT teams overcome the common challenge of outdated or incomplete CMDBs without additional manual effort. Organizations using ServiceNow, Jira Service Management, or similar ITSM platforms can leverage TicketMine.ai to improve operational resilience, support faster incident resolution, and make more informed change management decisions—all driven by the AI's ability to transform buried ticket information into actionable CMDB intelligence.

A tool that extracts Configuration Item data from IT tickets to maintain CMDB accuracy.

Note: This is a Google Colab, meaning that it's not actually a software as a service. Instead it's a series of pre-created codes that you can run without needing to understand how to code.

Note: This is a GitHub repository, meaning that it is code that someone created and made publicly available for anyone to use. These tools could require some knowledge of coding.

Pricing Model:

Paid

Price Unknown / Product Not Launched Yet

This tool offers a free trial!

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TicketMine.ai

A tool that extracts Configuration Item data from IT tickets to maintain CMDB accuracy.

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TicketMine.ai

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TicketMine.ai

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Special Offer For Future Tools Users

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